You may return most new, unused items within 3 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Return shipping charges will apply, If the shipment’s volumetric weight is more than 3 kg.
For more information, please send an email to email@example.com with your order number and tracking ID. For additional queries, call our Customer Care Team on 1800 2700 534.
You should expect to receive your refund within 7 business days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
Our products are handcrafted by artisans with utmost care and love. Due to handcrafting and hand finishing, slight variations in finish is expected and celebrated. Each item is unique and no 2 are exactly alike.
Shades displayed across the range of products may slightly vary from the actual color. This may happen due to multiple settings in your monitor or viewing device (Laptop/ Mobile/Tab) or impact of our digital photo shoots. We request you to consider these minor variations.
Returns will be accepted only in case of manufacturing defects or damage delivery or not received the right product.
The product comes with a 12 month warranty against any manufacturing defects and any other issues with the materials that have been used.
The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.